Knowing what types of questions you will encounter in a market research survey helps you answer with more confidence and maintain a good quality rating as a panellist. Platforms assess the quality of your responses — and a panellist with a high score receives more invitations.

The 6 most common question types

1. Single choice

The most common type. You are presented with a question with several options and must choose only one. No apparent trick, but these are the questions that include the most control checks.

Example: "How often do you buy personal care products online?"
○ Never   ○ Less than once a month   ○ Once a month   ○ Several times a month
☑️2. Multiple choice

You can select several answers. Be careful with the "None of the above" option — selecting it alongside other options triggers an inconsistency alert.

Example: "Which of the following smartphone brands do you know?" (select all that apply)
☐ Samsung   ☐ Apple   ☐ Xiaomi   ☐ Motorola   ☐ None of the above
📊3. Rating scale (Likert)

You are asked to rate something from 1 to 5 or 1 to 10. Common in brand satisfaction studies. Avoid always selecting the same extreme — responses of "all 10s" or "all 1s" trigger quality filters.

Example: "How likely are you to recommend this brand to a friend?"
1 — Not at all likely       10 — Extremely likely
🔢4. Ranking

You are asked to order a list of options from most to least preferred. Take a moment to consider your answer — brands use this data for important positioning decisions.

Example: "Rank these smartphone attributes from most to least important to you."
Battery / Camera / Price / Design / Brand
✍️5. Open-ended (free text)

You must write your opinion in your own words. Less common but carries more weight in analysis. Single-word or meaningless answers reduce your score. Write at least 2-3 sentences with your genuine opinion.

Example: "What would you improve about the customer service of your current bank?"
🖼️6. Image or concept evaluation

You are shown a product design, advertisement or logo and asked for your reaction. These are design or advertising studies. Respond with your first impression — that is exactly what the brand wants to capture.

Example: "Look at this product packaging for 5 seconds. What words come to mind?"

Trap questions: what they are and how to recognise them

Platforms include control questions to detect automatic or inattentive responses. These are questions with explicit instructions such as:

Example of a trap question: "To verify that you are reading carefully, please select 'Agree' on the following scale."

If you do not read carefully and select any option at random, you fail the check. They are not difficult to pass — they simply require you to read each question before answering.

How to maintain a high quality score

  • Read each question fully before answering, including all options
  • Be consistent: if you say in one question that you never use a product, do not say in the next that you use it daily
  • Do not always use extreme ratings: rating everything with 1 or 10 triggers automatic filters
  • Answer at a natural pace: too fast triggers quality alerts
  • For open-ended questions, write genuine responses even if brief

⚠️ What to avoid: Trying to "guess" the correct answers to pass eligibility filters. Platforms detect response patterns inconsistent with your declared profile and may suspend your account.

How long do surveys take?

Duration varies significantly depending on the study type. Short consumer surveys typically last between 3 and 8 minutes. More comprehensive studies on specific sectors such as finance or health can reach 20-25 minutes and usually offer proportionally higher rewards.

The estimated time is always shown before you start. If a survey takes much longer than indicated, it may be a sign that the study is poorly calibrated — in that case you can abandon it without penalty, although doing so repeatedly lowers your completion rate.

💡 Practical tip: The best time to complete surveys is when you have 10-15 minutes without interruptions. Rushed responses have lower quality and reduce your panellist score.